Business Administration - Human Resources Management
Start In:
| Location: | Peterborough |
|---|---|
| Program Status: | Accepting applications |
| Program Code: | BAH |
| Co-ordinator: | Gini Sutherland |
| Credential: | Ontario College Advanced Diploma |
| Classes Start: | September 7, 2010 |
| Tuition/ Fees: |
$1,700.25 per semester *
* Tuition and fees subject to change. |
Program Highlights
The Business Administration - Human Resources Management program will provide you with the skills required to optimize the potential of employees, while maximizing your organization's effectiveness. HR managers deal with such diverse and complex areas as:
- recruitment and selection
- orientation, training and development
- employment and pay equity
- employee and labour relations
- health and safety
- salary and benefits administration
In this six-semester program, you'll learn how to address all of them. In order to apply your knowledge, you'll acquire workplace experience, as well as perform numerous hands-on, in-class activities. You will be encouraged to join the Human Resources Professionals Association (HRPA), and attend monthly meetings of the local chapter. You will also have the opportunity to serve as a student volunteer at HRPA's annual conference -- a great opportunity to make valuable career and job contacts.
Word from the Workplace
Why Choose Fleming?
Our program offers:
- all of the HRPA - approved courses needed to qualify for the National Knowledge Exam, plus a variety of other courses to round out your education
- a smaller, more personalized setting than you'd find elsewhere.
This program will prepare you for a career in today's ever-changing world. The EDGE focus within the School of Business, Computing and Hospitality is founded on 4 principles:
Environmental Responsibility: Learn how to contribute to a sustainable future. Ensure your career leaves a green footprint.
Diversity: Work with a variety of people from faculty, administration, students and members of the community. Learn how to be creative and innovative.
Global Perspective: Learn to compete on a level playing field in the global market.
Experience: Gain real experience in your field through case studies, simulations, placements and applied projects.
Develop your EDGE at the School of Business, Computing and Hospitality.
Work Experience
As part of your experiential learning, you'll participate in a collective bargaining simulation, analyze your performance conducting a video-taped selection interview, develop a recruitment campaign for a real-world job, develop and deliver a training program and analyze a job and develop a job description. You will also complete two 70-hour field placements.
What it Takes to Succeed
- an interest in people and in helping them achieve their potential
- excellent interpersonal skills
- good oral and written communication skills
- time-management skills
- conflict resolution skills
Career Opportunities
As a Human Resources grad, there are plenty of career directions in the field for you to consider, such as:
- human resources assistant
- recruiter/staff trainer
- salary/benefits administrator
- employment/pay equity consultant
- health and safety co-ordinator
- labour relations co-ordinator
- employee relations specialist
You'll typically begin your career as a human resources assistant, working as a generalist, or in one of the areas of specialization. You could be employed by a wide variety of organizations, ranging from financial services and manufacturing to government and education.
Minimum Admission Requirements
OSSD with the majority of credits at the College (C) and Open (O) level, including:
- 2 College (C) English courses (Grade 11 or Grade 12)
- 1 College (C) Math course (Grade 11)
When (C) is the minimum course level for admission, (U) or (U/C) courses are also accepted.
Recommended (but not required for admission):
- Grade 12 College (C) Math
Mature Students If you are 19 years of age or older before classes start, and you do not possess an OSSD, you can write the Canadian Adult Achievement Test to assess your eligibility for admission. additional testing or academic upgrading may be necessary to meet specific course requirements for this program.
* Students starting in January are required to attend classes over the summer semester.
Related Programs
If you attain an overall average of at least 70 percent in the courses that you take in nine HR specialization areas, with no mark less than 65 percent, you will be eligible to write the National Knowledge Exam, set by the Canadian Council of Human Resources Associations (CCHRA) and administered by HRPA. Passing this exam is now a requirement to attain the Certified Human Resources Professional (CHRP) designation. The courses creditable for the exam include: Human Resources Administration; Financial Statements and the Finance Environment and Management Accounting, or Finance and Accounting; Occupational Health and Safety; Recruitment and Selection; Industrial Relations; Organizational Theory, Structure and Design; Compensation Administration; Human Resources Planning; and Training and Development.
Additional Costs
Approximately $1,000 per year for books and supplies.
University Transfer Agreements
- Athabasca University
- Australian Catholic University National
- Griffith University, Queensland, Australia
- Lakehead University
- Laurentian University
- Northwood University
- Ryerson University
- Trent University
- University Canada West - Victoria, BC
- University of Lethbridge
- University of Ontario Institute of Technology
- University of Windsor
Semester 1
College Communication Skills for Business and Hospitality Professionals
Course Number: COMM155
Units: 67.00
Hours: 67.00
College Communications for Business and Hospitality Professionals
Course Number: COMM078
Successful business and administrative communication requires an understanding of both individual and organizational audiences and the ability to create effective messages for them. Communications for Business will introduce students to the critical-thinking, problem-solving and professional writing skills that are necessary to meet these communication challenges.Units: 37.00
Hours: 37.00
Business Essentials - A Survival Course
Course Number: BUSN002
This course will explore the nature of business and the role of the individual within the business context. The course will help to prepare the student for the world of business by developing an understanding of the major functional aspects of a successful business. The course will also focus on a number of important business trends that will continue to affect business into the future. These include the growth and influence of international business, the role of ethics and social responsibility in business decisions, the significance of small business, the growth of the service sector, and the influence of technology on business activities. This is an approved general education course.Units: 45.00
Hours: 45.00
Financial Statements and the Finance Environment
Course Number: ACCT071
This course offers business students a basic understanding of how the activities of an organization are reflected in the financial statements as well as offering an understanding of the basic terms and content of financial statements. The student is then required to apply that basic understanding of concepts along with analytical techniques to reach financial decisions in business organizations. Practical applications of financial concepts to the operation of the business are emphasized. Specific topics include understanding of the Balance sheet, Income Statement, Statement of Retained Earnings and Statement of Cash flows. Other topics include financial planning, working capital management, the capital budgeting process, financial statement analysis and break even analysis. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a half credit in the Canadian Council of Human Resources Associations' (CCHRA) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent.Units: 45.00
Hours: 45.00
Introductory Computing
Course Number: COMP345
Working in the Windows XP environment, this computer course introduces the student to computer basics (computer terminology, e-mail, file management) and the application and use of word processing, spreadsheet, and presentation software using Microsoft Office 2007. Through the extensive use of hands-on activities, students will gain sufficient knowledge and experience to make productive use of computers as a tool in both college and workplace environments. Students will have the opportunity to attain the International Computer Driving Licence (ICDL) Start Certification if they attain 75% or more on each of the four ICDL Start Certification tests.Units: 45.00
Hours: 45.00
Marketing
Course Number: MKTG014
This is an introductory course in Marketing designed to provide an awareness and understanding of the role and function of marketing within an individual firm and throughout the total economy. The student is introduced to the principles and techniques of marketing and its various functional areas. The various marketing strategies utilized in product or service planning and development, pricing, distribution and promotion in response to the needs and wants identified in various markets are explored.Units: 45.00
Hours: 45.00
College Math Skills
Course Number: MATH099
Units: 60.00
Hours: 60.00
Math Fundamentals for Business Studies
Course Number: MATH011
The Math Fundamentals for Business Studies course was designed to be an integral portion of all programs offered by the School of Business at Sir Sandford Fleming College. This course is a one-semester study of the mathematics applicable to the business and financial community. Math Fundamentals for Business Studies places the significance of mathematics as a problem solving and decision making tool. Topics covered: manipulation of business formulae, break-even analysis, monetary conversion, mathematics of buying and selling, simple, compound interest and annuities.Units: 45.00
Hours: 45.00
Semester 2
Business Teams
Course Number: SOCI125
Learn about the movement towards getting work done through teams in organizations, and develop the knowledge and skills to thrive in this area. This course meets the General Education requirements primarily in the areas of Work and the Economy and Social Understanding, as well as touching Civic Life, Personal Development, and Cultural Understanding.Units: 45.00
Hours: 45.00
Business and Contract Law
Course Number: LAWS004
Business people and consumers in Ontario are affected by a broad spectrum of federal, provincial and municipal laws and a variety of court-created legal principles. This course serves as an introduction to business and consumer law.Units: 45.00
Hours: 45.00
Communicating at Work for Business and Hospitality Professionals
Course Number: COMM148
In this course you will continue to develop your communication skills with a focus on how communication and the written word works in business and hospitality professions. This course is designed to help you better understand the communication demands of your eventual career employment. You will continue to reinforce speaking, writing, reading, and listening techniques common to the expectations demanded by the work place of your career choice by applying, at a more sophisticated level, principles of style, structure, mechanics and techniques (for orals).Units: 45.00
Hours: 45.00
Human Resources Administration
Course Number: MGMT007
This course is designed to provide an overview of key human resources activities and the related legislation affecting today's workplaces. Topics of study include the strategic role of HRM, legal compliance and valuing diversity, designing and analyzing jobs, human resources planning, recruitment, selection, orientation and training, performance appraisal, compensation, employee benefits & services, labour relations, and occupational health & safety. Participants will also have an opportunity to discuss legal compliance in the areas of human rights, pay/employment equity, employment standards, labour relations, and health & safety. Applied learning opportunities include case study analyses, identification of Human Rights Code violations on an employment application form, development of a job description/specification and a recruitment ad, critique of managerial performance on videotape, web-based research pertaining to employment practices, and completion of a journal article summary and explanation of its relationship to the course material. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Prior to enrollment in this course, it is recommended that learners have attained the learning outcomes of Communications for Business (COMM78).Units: 45.00
Hours: 45.00
International Trade
Course Number: MTRL008
This course provides students with an overview and understanding of international trade, its history, process, and current applications.Units: 45.00
Hours: 45.00
Operations Management
Course Number: BUSN020
This course is designed to give students an understanding of the functions of business operations. Students develop an understanding of the important factors and some of the analytical tools that can be used to improve productivity and customer service. Emphasis is placed on the cost benefit relationship.Units: 45.00
Hours: 45.00
Semester 3
Macroeconomics
Course Number: BUSN013
Macroeconomics is the study of the overall performance of the economy. Fluctuations in the level of national output, incomes, prices and employment are analyzed along with government policies to control these fluctuations.Units: 45.00
Hours: 45.00
Contemporary Management Skills
Course Number: BUSN006
In this course, both theoretical and practical fundamentals of managerial work are explored and experienced. Through self-assessments, skills workshops, discussions, and lectures, students will learn management competencies in interpersonal and leadership strategies, the dynamics of power and innovation, as well as organizational strategies to enhance performance and productivity.Units: 45.00
Hours: 45.00
Finance and Accounting
Course Number: ACCT011
Accounting, the financial information system of an organization, serves to summarize many of the organization's plans and the results of its operations. Many human resources management decisions are important inputs into those plans and results. It is therefore necessary for human resources managers to understand the measurement bases and reporting methodology used in accounting. In addition, they require an understanding of basic accounting principles and techniques, because the management of the human resources function itself has an accounting dimension. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent.Units: 60.00
Hours: 60.00
Negotiating Skills
Course Number: MGMT014
Students will learn practical negotiation skills and process theories that can be successfully applied to life and workplace situations such as getting a job, getting a raise, buying and selling a car and resolving disputes.Units: 45.00
Hours: 45.00
Occupational Health and Safety
Course Number: MGMT015
The main objective of this course is to introduce students to the broad and dynamic field of occupational health and safety and to develop an awareness of and appreciation for the value of these areas in terms of their contribution to effective cost control and improved productivity. The multiple dimensions of the technical, managerial, legislative, political, and personal aspects of safety are examined in detail. Occupational health cannot be separated from these issues because of the many overlapping requirements and because an employee's well-being must be the first consideration. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: It is recommended that students have attained the learning outcomes of Communications for Business (COMM78), Communicating at Work (COMM2) and Human Resources Administration (MGMT 7) before enrolling in this course.Units: 45.00
Hours: 45.00
Recruitment and Selection
Course Number: MGMT017
It is commonly accepted that management's main responsibility is to get appropriate results through the effective use of the firm's human resources. The first step involves hiring the right people, something that must be handled with expertise, since the quality of a company's human resources is considered by many to be the single most important factor in determining organizational success. This course is designed to prepare participants to handle all key aspects of recruiting, interviewing, and other steps in the selection process, including initial applicant screening and reference checking. Key legislation pertaining to the staffing function, including employment equity concerns, will be studied in detail. Applied learning opportunities are extensive: case study analyses; completion of a recruitment campaign for an actual position, including recommending appropriate recruitment sources and methods and developing a job posting and ad; identification of Human Rights Code violations on several employment application forms; development of legally justifiable selection criteria and interview questions; and acquisition of hands-on interviewing skills through critique of managerial performance on videotape and participation in videotaped simulations. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT7) and Communicating at Work (COMM2).Units: 45.00
Hours: 45.00
Semester 4
Effective Problem Solving
Course Number: MGMT002
This course will help students become effective and creative problem solvers in life and work situations. Students will learn to identify the real problem in situations, generate creative alternatives to solve problems, and implement action plans.Units: 45.00
Hours: 45.00
Business Statistics and Quantitative Methods
Course Number: MATH046
Pre-requisites
Units: 45.00
Hours: 45.00
Field Placement I (BAH)
Course Number: FLPL144
In order to graduate, learners enrolled in Fleming's Business Administration Human Resources Management Diploma Program must complete two field placements (minimum of 70 hours each) or one field placement of at least 140 hours in duration. It is also highly recommended that those enrolled in the Human Resources Management Certificate Program for Post-Diploma/Degree Learners complete one or two field placements. Placements may involve a block of time between semesters or weekly hours during the semester, timetable permitting. Those enrolled in the Human Resources Management Diploma and Certificate Programs learn about legislation currently affecting the workplace and many of the functional areas involved in contemporary human resources/industrial relations departmental operations. Nine of the HRM specialization courses offered at Fleming have been approved by the Human Resources Professionals Association (HRPA) as credits in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam (NKET), it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. To obtain credit for a Human Resources Management field placement, students must work in a human resources or industrial relations environment for a minimum of 70 hours. Students are not paid while on placement. Recommended Prior Learning: It is recommended that participants be enrolled in or have completed the learning outcomes of MGMT10 Industrial Relations and have attained the learning outcomes of the following courses prior to completing their first field placement, which is timetabled in semester four: 1. MGMT7 Human Resources Administration 2. MGMT15 Occupational Health & Safety AND 3. MGMT17 Recruitment & SelectionUnits: 70.00
Hours: 70.00
Industrial Relations
Course Number: MGMT010
This course involves in-depth study of the processes and practices used to manage human resources effectively in a union environment. Topics of study include the history of the Canadian labour movement, the certification process, legal rights and constraints, conciliation, the grievance process, arbitration, and contract administration. Participants will acquire hands-on skills in collective bargaining through a realistic and challenging simulation exercise. Additional applied learning opportunities include the perusal, collection, and presentation of relevant newspaper and journal articles pertaining to labour relations issues in Canada and around the world; an examination of actual collective agreements; case study analyses; completion of a case-study assignment; completion of a research project examining the Ontario Labour Relations Act and its impact on employers and unions; and the exploration of the events that occur during contract negotiations, the course of a strike, and the grievance-arbitration process. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7), Communicating at Work (COMM 2), and Negotiating Skills (MGMT 14).Units: 45.00
Hours: 45.00
Intermediate Computer Applications
Course Number: COMP103
Pre-requisites
Units: 45.00
Hours: 45.00
Payroll Administration
Course Number: MGMT020
This course provides an introduction to payroll practices and procedures. An overview of the payroll function, employment standards, earnings, taxable benefits, Canada/Quebec Pension plans, employment insurance, net pay, and record of employment are presented. Materials used in the course are produced by the Canadian Payroll Association. Those wishing to receive certification as a payroll administrator will be required to write the exam set by the Canadian Payroll Association and successfully complete an introductory course in computer systems. Note: Although not required to fulfill Fleming's Human Resources Management Certificate Program requirements or to qualify for the Certified Human Resources Professional (CHRP) designation, taking this course will enhance the knowledge, skills, and abilities of human resources practitioners wishing to pursue their designation, individuals aspiring to move into the human resources management or industrial relations field, and those in general management/supervisory positions with key human resources responsibilities. It is for that reason that this course is mandatory for those enrolled in the Business Administration Human Resources Management Diploma Program.Units: 45.00
Hours: 45.00
Corporate Social Responsiblity: Ethical Conduct of Business
Course Number: MGMT066
We live in the age of globalization. Due to many recent events, corporate business is under fire to manage their activities in a culturally sensitive and ethical manner. Moreover, many corporations are learning that it is good business to do good. In this case-based course we will examine various specific ethical dilemmas in the conduct of domestic and international business. We will discuss the structure of the corporation and the various contemporary ethical issues it presents. Finally we shall discuss the best practices of many leading companies to conduct their business in a socially responsible way.Units: 45.00
Hours: 45.00
Speaking Effectively to Groups
Course Number: COMM031
Pre-requisites
Units: 45.00
Hours: 45.00
Semester 5
Communications - Report Writing
Course Number: COMM006
Pre-requisites
Units: 45.00
Hours: 45.00
Career Search
Course Number: BUSN027
Set yourself apart from the crowd. This course builds on students' existing knowledge of job search techniques. It focuses on the preparation of a personal resume, cover letter and career portfolio relevant to their field of study. Emphasis will be placed on interview and presentation skills appropriate for the workplace. Participants will complete this course confident in their ability to match their skills to the demands of the workplace.Units: 45.00
Hours: 45.00
Compensation Administration
Course Number: MGMT001
A human resources practitioner working in the compensation field or responsible for the compensation function is accountable for the provision of a comprehensive pay and benefits package that aids the organization in meeting its objectives of attracting, retaining and maintaining competent employees. With that role in mind, this course is designed to provide participants with knowledge about ways in which human resources challenges/problems can be addressed through compensation interventions; hands-on skills in program design; and an understanding of administrative strategies to meet cost-performance expectations. Topics of study include: internal equity (alignment), external equity, employee contributions, the process of administration, employee benefits, government influence and legislative constraints, pay discrimination, compensation of special groups, and the union role in pay administration. Applied learning opportunities include case study analyses, completion of a job analysis questionnaire and job description/job specification for an actual job, development of a job evaluation manual, and completion of a realistic, three-phase project requiring evaluation of job descriptions, interpretation of salary survey data, and development of an internally and externally equitable pay structure and a pay-for-performance plan. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT7). It is also recommended that this course be taken concurrently with or following Communications - Report Writing (COMM6).Units: 45.00
Hours: 45.00
Organizational Theory, Structure and Design
Course Number: BUSN021
Human resources specialists need a basic understanding of organization theory, both to assess the likely impact of human resources policies and practices, and to understand how the process of human resources management meshes with the broader management function. Organizational theory is concerned with understanding, explaining, and predicting how to best structure an organization to fulfill its goals. Since human resources considerations are an essential element of every structural decision, the subject involves an in-depth study of people from two perspectives: 'micro' - as individuals or small groups, and 'macro' - focusing on the whole organization or major units thereof. Topics of study include individual behaviour and motivation, applied motivation practices, perception and personalities, work attitudes and values, decision making, team processes, power and politics, conflict and negotiation, leadership, organizational change and development, organizational culture, and organizational structure and design. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7). It is recommended that this course be taken concurrently with or following Communications - Report Writing (COMM 6).Units: 45.00
Hours: 45.00
Consumer Behaviour
Course Number: MKTG005
Pre-requisites
Units: 45.00
Hours: 45.00
Effective Sales Techniques
Course Number: MKTG008
Pre-requisites
Units: 45.00
Hours: 45.00
International Business
Course Number: BUSN011
This is a survey course in international business. It provides students with the understanding of the functions, responsibilities, advantages, problems, and operations of international corporations in a global marketplace.Units: 45.00
Hours: 45.00
Marketing Research
Course Number: MKTG020
Pre-requisites
Units: 45.00
Hours: 45.00
Presentations and Creativity
Course Number: MKTG107
The ability to develop creative ideas and present them appropriately to managers and clients is vital to a successful career in marketing. In this course, students will develop creative thinking techniques and improve their presentation skills as individuals and as members of a creative team.Units: 45.00
Hours: 45.00
Semester 6
Enterprise Resource Planning
Course Number: MGMT139
Units: 45.00
Hours: 45.00
Field Placement II (BAH)
Course Number: FLPL145
In order to graduate, learners enrolled in Fleming's Business Administration Human Resources Management Diploma Program must complete two field placements (minimum of 70 hours each) or one field placement of at least 140 hours in duration. It is also highly recommended that those enrolled in the Human Resources Management Certificate Program for Post-Diploma/Degree Learners complete one or two field placements. Placements may involve a block of time between semesters or weekly hours during the semester, timetable permitting. Those enrolled in the Human Resources Management Diploma and Certificate Programs learn about legislation currently affecting the workplace and many of the functional areas involved in contemporary human resources/industrial relations departmental operations. Nine of the HRM specialization courses offered at Fleming have been approved by the Human Resources Professionals Association (HRPA) as credits in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam (NKET), it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. To obtain credit for a Human Resources Management field placement, students must work in a human resources or industrial relations environment for a minimum of 70 hours. Students are not paid while on placement. Recommended Prior Learning: It is recommended that participants be enrolled in or have completed the learning outcomes of MGMT8 Human Resources Planning and MGMT18 Training & Development and have attained the learning outcomes of the following courses prior to completing their first second placement, which is timetabled in semester six: 1. MGMT4 Human Resources Administration for Human Resources Specialists OR MGMT7 Human Resources Administration 2. MGMT15 Occupational Health & Safety 3. MGMT17 Recruitment & Selection 4. MGMT10 Industrial Relations AND 5. MGMT1 Compensation AdministrationUnits: 70.00
Hours: 70.00
Human Resources Planning
Course Number: MGMT008
This course explores the essential elements of a human resources planning process in organizations. Students will analyze, assess, and develop human resources programs that meet the needs of organizational business plans and strategies. Quantitative, as well as qualitative concepts, approaches and techniques are emphasized. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Communicating at Work (COMM 2) and Human Resources Administration (MGMT 7).Units: 45.00
Hours: 45.00
Microeconomics
Course Number: BUSN018
This course provides an introduction to the economic behaviour of consumers and firms in the marketplace. Microeconomics studies the way that individual markets work and how regulations and taxes affect trade, consumers, and producers.Units: 45.00
Hours: 45.00
Training and Development
Course Number: MGMT018
This course is based on the premise that people are the most valuable resource of the organization. One of the mandates of the Human Resources Department is to develop and administer policies, practices and procedures will provide for the effective training and development of employees to ensure that the organization achieves its goals and objectives and that employees fulfill their maximum career potential. This course will provide participants with skills in the areas of assessing staff training needs, designing and administering staff training and development programs, as well as evaluating the effectiveness of such programs. Note: This course has been approved by the Human Resources Professionals Association (HRPA) as a credit in the Canadian Council of Human Resources Associations' (CCHRA's) national certification program. To qualify to write the National Knowledge Exam, it is necessary to attain an overall average of 70 percent in the nine subjects covered, with no grade of less than 65 percent. Note: Prior to enrolment in this course, it is recommended that participants have attained the learning outcomes of Human Resources Administration (MGMT 7) and Communications - Report Writing (COMM 6).Units: 45.00
Hours: 45.00
CRASE Simulation Exercise
Course Number: HOSP001
The students, as a part of a management team, use the Cornell Restaurant Administration Simulation Exercise, to explore the factors influencing sales and profits. The student, as realistically as possible, encounters situations that arise in operating competitive business enterprises and, through group planning and decision making, discover how departmental decisions interrelate and impact on goal achievement. A full credit offered over an extended weekend.Units: 45.00
Hours: 45.00
Corporate Social Responsiblity: Ethical Conduct of Business
Course Number: MGMT066
We live in the age of globalization. Due to many recent events, corporate business is under fire to manage their activities in a culturally sensitive and ethical manner. Moreover, many corporations are learning that it is good business to do good. In this case-based course we will examine various specific ethical dilemmas in the conduct of domestic and international business. We will discuss the structure of the corporation and the various contemporary ethical issues it presents. Finally we shall discuss the best practices of many leading companies to conduct their business in a socially responsible way.Units: 45.00
Hours: 45.00
Speaking Effectively to Groups
Course Number: COMM031
Pre-requisites
Units: 45.00
Hours: 45.00
Strategic Business Simulation
Course Number: MGMT132
Units: 45.00
Hours: 45.00
